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GO-PASS BILLING

What is the typical billing process like?

Month 1: GO-PASS "Usage Bill" is mailed. (Includes all unpaid toll-transactions processed and posted to your GO-PASS account)

Month 2: GO-PASS "Late Bill" is mailed. (Includes all unpaid toll-transactions processed and posted to your GO-PASS account, plus a $2.50 "late fee" per toll-transaction previously billed)

Month 3: GO-PASS "Past Due Notice" is mailed. (Includes all unpaid toll-transactions processed and posted to your GO-PASS account, plus a $2.50 "late fee" per toll-transaction previously billed once or a $25.00 "past-due fee" per toll-transaction billed twice)

Month 4: Account is referred to a collections law firm. (One-time $20 collection fee added)

Months 5 - 7: Account in collections. (Additional fees may apply)

Month 8 on: Final Notice mailed before account is filed for legal action. (Additional fees will apply)

For each mailed statement a $0.65 "mail fee" is assessed.

 

 

What does a GO-PASS bill look like?

GO-PASS bills are simple to comprehend while being cost effective. Statements include details of all toll transaction charges for each vehicle associated to the account (including date of travel, toll plaza location, applicable toll rate and fees, etc.). The bill also includes a message/alerts box with tips and information about our services. The due-date, amount-due, account and bill number are highlighted for easy on-line payment. Click HERE to see a template of our GO-PASS bills.

 

           


 

 
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